Support and Training I ISD Group

ABOUT US

About Us

ISD GROUP

TEAM MEMBERS

OUR STAFF

ISD Group takes pride in the personal and hands-on SERViCE provided in partner to the innovative HiCAD and HELiOS software. When you experience technical problems with the software, ISD Group’s technicians are there at your side.

Our employees are experienced professionals with a high level of technical expertise in the world of CAD software. They work quickly and pragmatically, always with an effective and safe solution in mind.

If required, we can connect directly to your workstation or show you solutions on our systems.

Email: info@isdgroup.us

Customer Support: support@isdgroup.us

+1 704 519 2498

ISD USA – North Carolina

Robert Wierts

CEO
+1 404 543 0256
rwierts@isdgroup.us

Melissa Johnson

Senior Account Manager
+1 704 519 2477 mjohnson@isdgroup.us

Brooke McReynolds

Sales Assistant
+1 704 519 2498
info@isdgroup.us

Christopher Davis

Junior Technical Support Engineer
+1 704 519 2498
support@isdgroup.us

Lori Gonsiewski

Back Office & Order Admin
+1 704 519 2498
info@isdgroup.us

Robert Spencer

Technical Service Consultant
+1 704 519 2498
support@isdgroup.us

Eddie Mendez

Technical Service Consultant
+1 704 519 2498
support@isdgroup.us

Anna Grace Main

Marketing
+1 704 519 2498
info@isdgroup.us

Anna Böcker

Marketing
+1 704 519 2498
info@isdgroup.us

Hicham Ibrahimi

Technical Sales Consultant
U.A.E :+ 971 50 949 7981
USA: +1 704 665 8437 hibrahimi@isdgroup.us

Mohammed Khalil

Technical Consultant Manager
+971 50 943 1979
mabousheta@isdgroup.us

Marion Jonkman

Head Of Marketing International
+1 704 519 2498
info@isdgroup.us

Arjen Klein

Technical Manager International U.S. & U.A.E.
+1 704 519 2498
info@isdgroup.us

ISD USA – Florida

Nicholas Elsaesser

Account Manager
+713 340 6969
nelsaesser@isdgroup.us

ISD Group Middle East

Hicham Ibrahimi

Technical Sales Consultant
U.A.E :+ 971 50 949 7981
USA: +1 704 665 8437 hibrahimi@isdgroup.us

ISD Group International

Anna Böcker

Marketing
+1 704 519 2498
info@isdgroup.us

Marion Jonkman

Head Of Marketing International
+1 704 519 2498
info@isdgroup.us

Arjen Klein

Technical Manager International U.S. & U.A.E.
+1 704 519 2498
info@isdgroup.us

CAD Training

Training courses for beginners, users and specialists

For every requirement there is the right training course with practice-oriented tasks. After our training courses you will design with HiCAD in HiSPEED. Do you have questions about our training program? Feel free to contact us at any time!

Our History

ISD Group

  1. 1977

    The ISD Group was founded in June 1977 by Günter Flassig and Ernst-Otto Georg in Dortmund, Germany.

  2.                    

    1985

    In the 1980s ISD Group concentrated on the development of design and engineering software resulting in HiCAD. Today HiCAD is one of the top 5 CAD systems worldwide and the only one with true 2-D/3-D capabilities and integrated industry solutions.

  3. 1996

    From the start, HiCAD included a database component for the integrated management of non-geometric product properties. As the management and transparent access to product data turned out to be an increasingly important and not to be underestimated factor of the process chain, ISD Group reacted quickly: In 1996 HELiOS, the comprehensive PDM solution, was derived from HiCAD’s database component.

  4. 2020

    The software developer ISD Software und Systeme GmbH continues the growth course of the past years: In addition to the ten subsidiaries in Europe, the ISD Group has now founded a subsidiary in the USA.

  5. 2021

    Although the all-in-one software HiCAD offers solutions for many industries in one system, the company will initially focus on facade construction from the time of market entry in order to be available to customers as an expert in this area.

  6. 2023

    With a growing team, ISD Group USA will also be able to provide extensive support to customers in steel construction with technicians and sales people with expertise in this industry. They advise in order to offer the best possible HiCAD modules with the corresponding tools, assist with the implementation and offer extensive support.